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How inatigel Handles Your Personal Information

This page explains what data we collect when you use inatigel, how we use it, and the choices you have over your own information.

Account data protectedWallet info handled carefullyYour rights, clearly statedContact us to request changesApplies to DANA, OVO, GoPay users

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Data We Collect and Why We Use It

inatigel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email address, phone number, and the wallet details you connect — whether that's DANA, OVO, or

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GoPay. We collect device identifiers and session data when you access the platform from your phone or browser, which helps us detect unusual login activity and keep your account from being accessed by someone else. Transaction records tied to your wallet activity are retained for the
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period required by our internal compliance processes. We do not sell your personal data to third parties. Aggregate, anonymised data may be used to understand how features are used across the platform, but this cannot be traced back to your individual account. Where you've given permission,
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we may send you account-relevant updates by email or notification — you can adjust these preferences inside your account settings at any time. Access to this platform and its data practices depends on local law and is available only where permitted in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use a combination of technical and process-level controls to protect the data you share with us. Connections to the platform are encrypted. Account logins use OTP verification tied to your registered phone number, so access requires something only you hold. Here is a breakdown of the four main areas covering how your data is managed on this platform.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to see which parts of the platform are used most. You can block non-essential cookies through your browser settings without losing account access.

Data Retention

Account data is kept for as long as your account remains active and for a period after closure as required by our internal processes. You can request deletion of non-essential data by contacting support with your account email.

Wallet Security

Your linked wallet details — whether DANA, OVO, or GoPay — are stored in encrypted form. We never display full wallet numbers in the interface and do not share them with game studios or third-party providers.

Who Can Access Your Data

Only authorised internal staff with a specific operational need can view account-level data. Game providers such as Pragmatic Play or Evolution receive only the session token needed to run your game — not your personal details.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of what we hold on you, or need to report a concern, our support team handles privacy queries directly. Reach out through the channels below and include your registered account email so we can locate your records quickly.

Live Chat Start a chat from the account dashboard. Identify your query as a privacy or data request and our team will route it to the right person without delay.

Email Support Send your data request or privacy question to our support address. Include your registered email and the wallet method on your account — DANA, OVO, or GoPay.

Account Settings For notification preferences and basic data controls, head to your account settings directly. Changes made there take effect on your next login session.

Common Questions About Your Data and Rights

These are the questions we hear most often about how inatigel handles personal information. If yours isn't here, contact support directly with your account email and we'll respond with a specific answer.

We collect your name, email address, phone number, and the wallet details you register — such as DANA, OVO, or GoPay. Device identifiers and session data are also recorded to support account security checks.

Yes. Contact our support team via live chat or email, include your registered account email, and specify that you want a data access request. We will respond with the information we hold on your account.

Game providers receive only the session token needed to run your game. Your name, phone number, and wallet details are not shared with any studio or provider operating in our lobby.

Open your account settings and adjust your notification preferences there. Changes take effect from your next session. You can also ask support to update your communication preferences if the settings page is unclear.

Data is retained for a set period after account closure to meet our internal compliance processes. You can contact support to ask about deletion of non-essential records once your account is closed.

The policy applies across the platform where access is permitted under local law. Availability depends on eligible regions, and players in Batam or elsewhere in Indonesia are subject to the same data handling practices described here.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How inatigel Handles Your Personal Information

Data Handling, Cookies, and Account Security

Cookie Use

Data Retention

Wallet Security

Who Can Access Your Data

Contact Us About Your Privacy

Common Questions About Your Data and Rights

01 What personal data does inatigel collect when I open an account?

02 Can I request a copy of the data inatigel holds about me?

03 Does inatigel share my data with game providers like Pragmatic Play or Evolution?

04 How do I stop receiving marketing notifications from inatigel?

05 How long does inatigel keep my account data after I close my account?

06 Is this privacy policy the same for users in Batam and other parts of Indonesia?

Privacy Policy

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