Reference

Read These Terms Before You Start

These terms set out how your inatigel account works — what we expect from you and what you can expect from us. Access and eligibility depend on local law and are available only where permitted in your region.

Account holder rulesDANA, OVO, GoPay wallet termsEligible regions onlyApplies on all devices

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TERMS CONTACT

Reach Us About Any Terms Question

If something in these terms is unclear, or if you believe your account has been actioned incorrectly, our support team can review the specifics. Reach out through any of the channels below and reference your account ID so we can pull up the right record quickly.

HOW WE HANDLE THIS

Explore How We Apply These Terms

Our terms are not just a formality. Each clause ties to a real process — wallet verification, account security checks, data handling — that runs in the background every time you log in or move funds. Here is how we manage the key areas.

Data Handling

Account data you provide at registration is stored securely and used only to operate your account. We do not share personal details with third parties outside what is required to process your DANA, OVO, or GoPay transactions.

Account Security

Login sessions are protected with OTP verification tied to your registered mobile number. If we detect an unusual access pattern, your session may be flagged and a re-verification step triggered before you can continue.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure, in line with applicable requirements. You can request a summary of your records by contacting support directly.

Requesting Changes

To update registered details — including the wallet linked for GoPay or OVO withdrawals — submit a request through live chat or email. Changes require identity confirmation before they take effect.

What These Terms Actually Cover

inatigel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on inatigel, you agree to these terms in full. They apply the moment you register and remain in effect for every session after that. Your account is personal — you may not share it, transfer it, or hold more than one account

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at a time. Any funds processed through your linked wallet, whether DANA, OVO, or GoPay, are subject to both our transaction rules and the policies of the wallet provider you choose. Deposits move from your e-wallet to your account balance once the transfer clears on both
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ends; withdrawals follow a verification step where we confirm the receiving wallet matches the one registered to your account. We may suspend or close an account if terms are breached, including attempts to exploit promotional conditions or submit false account details. Changes to these terms are
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posted here first, and continued use of the account after any update means you accept the revised version. If you disagree with an update, stop using the account and contact support before your next session.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Browse Common Terms Questions

These are the questions we hear most often when someone reads through the terms for the first time. If your question is not here, live chat is the fastest way to get a direct answer.

Yes. Any deposit or withdrawal processed through DANA, OVO, or GoPay is subject to our transaction terms. The wallet provider's own policies also apply on their end of the transfer.

No. Each person may hold only one account. Duplicate accounts are a breach of these terms and may result in both accounts being suspended pending review.

Stop using your account and contact support before your next session. Continuing to use the account after an update is posted is treated as acceptance of the revised terms.

Contact support via live chat or email with your account ID. We will prepare a summary of the records held on your account and send it to your registered contact details.

We may suspend or close accounts that breach these terms, including misuse of wallet linking or submission of false details. Where possible, we will notify you before taking action.

Access depends on local law and is available only in eligible regions. We do not make guarantees about availability in any specific location; check whether access is permitted where you are.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Read These Terms Before You Start

Reach Us About Any Terms Question

Explore How We Apply These Terms

Data Handling

Account Security

Data Retention

Requesting Changes

Browse Common Terms Questions

01 Do these terms apply to my DANA or OVO wallet transactions?

02 Can I have more than one inatigel account?

03 What happens if I disagree with a terms update?

04 How do I request a copy of my account data?

05 Can my account be closed without notice?

06 Is access to inatigel available everywhere in Indonesia?

Terms & Conditions

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